FAQs

Frequently Asked Questions
Will your crew pick me up when I arrive in the designated cities?

Yes, our crew who wear Lady Denok uniform will pick you up in the airport or in the nearby hotel you stay on the day of embarkation.

What time the boat embarks from harbour?

The boat embarks by 1:00 pm or if all guests already check-in before that time.

How many cabins do you have in Lady Denok Liveaboard?

We have 7 cabins to accommodate 12 guests in 1 Master bed cabin, 2 Twin/Double bed cabins, 2 Twin bed cabin, and 2 Single bed cabin, all with en-suite bathroom/toilet, warm and cold water, and Air Conditioning.

Do you provide amenities for each cabin?

We provide towels, shampoo, soap for each guest. On the deck, we provide beach towels. Hair dryer is available upon request.

Do you have a camera room?

We have a dedicated room for charging cameras, etc.

How many dives in a day?

Normally between 3 to 4 dives, except on the first day and penultimate day which are up to 2x dives.

Do you impose a conditional minimum number of dives to join your trips?

At least the guests have Open Water licenses. For Raja Ampat trip, we expect the guest has been diving at least 30x and for Komodo trip at least 50x. We will review your diving experience from the enrollment form you completed and from the check dive on the first dive during the trip, so our dive guide will group you to the best suitable group.

Is nitrox available?
Nitrox is available, just show your nitrox license to our Cruise Manager. For all day diving with Nitrox it costs USD 15, while a la carte is USD 6/tank.
Do you have a 15 ltr tanks? How much per day?

Yes we have, but in limited numbers and it costs USD 10/day.

Is diving gear included in your trip? Can I rent diving equipment from your boat?

For diving trip, we provide 12 liter tanks with air, weight, and belt. Other equipment is available for rent, for more information and details of price, please visit tab Gear Rental at:
https://www.ladydenokliveaboard.com/schedule-rates/

Do I have to pay marine park fee/port fee/fuel surcharge?

The current marine park fee/port fee/fuel surcharge is applied to each guest per trip.

CruisesMarine Park/Port Fees/Fuel Surcharges

KOMODO

Bali - Labuan Bajo/reverse

USD 30/day/pax
KOMODO Labuan Bajo - Labuan BajoUSD 30/day/pax
ALOR
Alor to Labuan Bajo/reverse		USD 35/day/pax

BANDA

Maumere - Saumlaki/ reverse Ambon - Maumere/Saumlaki Sorong - Ambon/reverse

USD 300/trip/pax

TRITON BAY

Kaimana - Sorong or reverse

USD 350/trip/pax

RAJA AMPAT

Sorong - Sorong (Ultimate)

USD 300/trip/pax

RAJA AMPAT

South & Central Raja Ampat

USD 300/trip/pax

RAJA AMPAT

North & Central Raja Ampat

USD 300/trip/pax

RAJA AMPAT

Central Raja Ampat

USD 225/trip/pax

Are there any other fees besides the marine park/port fee/fuel surcharge?

Yes, for laundry which is USD 1/item, alcoholic beverages, and any other purchase onboard.

Can we pay onboard purchase or dive gear rental by credit card?

You can pay by credit card: Visa, Mastercard, and JCB or in USD, Euro, IDR.

Is wifi available, and how much it cost?

Wifi is available for free onboard as long as there is any land-based tower available nearby and the boat is in range of its Internet signal.

We provide up to a free IDR 450,000 (about USD 30.00) wifi voucher for the whole trip, which is usually enough for 12 guests to use for sending email or posting photos/videos in social media, doing video calls as well during their trip. If it is run out before the trip ends because of the big size file usage, guest can buy additional Internet voucher through the Cruise Manager.

How good is Internet signal? Does it cover the whole area of our trips?

Internet connection around Komodo National Park and Central Raja Ampat are the best, while South and North Raja Ampat, Banda Sea, Forgotten Islands, the Internet connection might be very poor to non-exist.

How is the standard voltage and electricity in your boat? What kind of power plugs do you use in your boat?

Standard voltage in Indonesia is 220-240 V. Power plugs and sockets in our boat are for type 2 pin sockets and plug design which is the standard European plug.

I am a coffee person and sometimes enjoy the soft drinks especially during the hot days. Do I have to pay for coffee and soft drinks?
A: Instant coffee, coffee from espresso machine, tea, and soft drinks plus cookies are available for free in the dining room. After each diving, we serve special cold or hot drinks to keep you fresh.
Can I bring my own wine or any alcoholic beverages and beer?
We sell wine, alcoholic beverages, and beer onboard. You are welcome to bring your ownwine or any alcoholic beverages, but we will charge you a cork fee of IDR 200,000/bottle and for beer is IDR 50,000/can.
How much the price of wine and can I pre-order wine or any alcoholic beverages?
The price of wine and alcoholic beverages range from IDR 700,000 upwards. In some area, it is not easy to find that any alcoholic beverages, we suggest you to inform us your preference wine or alcoholic beverages upon booking with us.
Can you accommodate special diets such as vegan and gluten free?
Yes, we can accommodate it. Please inform us before boarding about your special diets preference, so we have time to prepare the food material needed.
What are the daily activities during the trip with your boat?
The daily activities in the boat begin with cold breakfast by 6.30 am, and then continue with the first dive. By 8.30 am, warm breakfast is served. The second dive is about 11.00 am and after that lunch is served. By 3.00 pm continue with the third dive and after that tea/coffee time with sweet/savory treats are served. If there is a night dive, usually it begins between 6.00 pm – 7.00 pm and dinner will be served after that. Islands visit are also possible, depends on the
itinerary, request, and condition.
Can guest check-in into the boat a day before the trip begins?
Our crew will be very busy preparing logistic and the boat itself before the embarkation day, so it is not possible that guest boarding the boat the day before the trip begin.
When is the last dive before check-out time?
Last dive is in the penultimate day and at least 18 hours before flying.
When is the check-out time?
Check-out time is after breakfast on the last day of trip. We will bring you to the airport or a nearby hotel.
How is the ratio between dive guide and divers on board?

1 dive guide to maximum 4 divers.

Can snorkelers join the Lady Denok trips?
Of course. Snorkeler will be accompanied with one of the crew as a guide and one speed boat will always follow closely.
For trip 20 December 2023 - 1 January 2024 can a passenger disembark on 31 December 2023 instead of 1 January 2024, or are we sailing overnight until the 1st?
The boat will enter the harbour in the evening on 31 December 2023 and the guest can disembark on that date if they want.

Contact Us

Phone:
+6221 78883228 or +62 812 8276 3323 (Yuli)

Email:
info@ladydenokliveaboard.com

ladydenokliveaboard@gmail.com