FAQsFrequently Asked Questions
Will your crew pick me up when I arrive in the designated cities?
Yes, our crew who wear Lady Denok uniform will pick you up in the airport or in the nearby hotel you stay on the day of embarkation.
What time the boat embarks from harbour?
The boat embarks by 1:00 pm or if all guests already check-in before that time.
How many cabins do you have in Lady Denok Liveaboard?
We have 7 cabins to accommodate 12 guests in 1 Master bed cabin, 2 Twin/Double bed cabins, 2 Twin bed cabin, and 2 Single bed cabin, all with en-suite bathroom/toilet, warm and cold water, and Air Conditioning.
Do you provide amenities for each cabin?
We provide towels, shampoo, soap for each guest. On the deck, we provide beach towels. Hair dryer is available upon request.
Do you have a camera room?
We have a dedicated room for charging cameras, etc.
How many dives in a day?
Normally between 3 to 4 dives, except on the first day and penultimate day which are up to 2x dives.
Do you impose a conditional minimum number of dives to join your trips?
At least the guests have Open Water licenses. For Raja Ampat trip, we expect the guest has been diving at least 30x and for Komodo trip at least 50x. We will review your diving experience from the enrollment form you completed and from the check dive on the first dive during the trip, so our dive guide will group you to the best suitable group.
Is nitrox available?
Do you have a 15 ltr tanks? How much per day?
Yes we have, but in limited numbers and it costs USD 10/day.
Is diving gear included in your trip? Can I rent diving equipment from your boat?
For diving trip, we provide 12 liter tanks with air, weight, and belt. Other equipment is available for rent, for more information and details of price, please visit tab Gear Rental at:
Do I have to pay marine park fee/port fee/fuel surcharge?
The current marine park fee/port fee/fuel surcharge is applied to each guest per trip.
|Cruises||Marine Park/Port Fees/Fuel Surcharges|
Bali - Labuan Bajo/reverse
|KOMODO Labuan Bajo - Labuan Bajo||USD 30/day/pax|
|ALOR Alor to Labuan Bajo/reverse||USD 35/day/pax|
Maumere - Saumlaki/ reverse Ambon - Maumere/Saumlaki Sorong - Ambon/reverse
Kaimana - Sorong or reverse
Sorong - Sorong (Ultimate)
South & Central Raja Ampat
North & Central Raja Ampat
Central Raja Ampat
Are there any other fees besides the marine park/port fee/fuel surcharge?
Yes, for laundry which is USD 1/item, alcoholic beverages, and any other purchase onboard.
Can we pay onboard purchase or dive gear rental by credit card?
You can pay by credit card: Visa, Mastercard, and JCB or in USD, Euro, IDR.
Is wifi available, and how much it cost?
Wifi is available for free onboard as long as there is any land-based tower available nearby and the boat is in range of its Internet signal.
We provide up to a free IDR 450,000 (about USD 30.00) wifi voucher for the whole trip, which is usually enough for 12 guests to use for sending email or posting photos/videos in social media, doing video calls as well during their trip. If it is run out before the trip ends because of the big size file usage, guest can buy additional Internet voucher through the Cruise Manager.
How good is Internet signal? Does it cover the whole area of our trips?
Internet connection around Komodo National Park and Central Raja Ampat are the best, while South and North Raja Ampat, Banda Sea, Forgotten Islands, the Internet connection might be very poor to non-exist.
How is the standard voltage and electricity in your boat? What kind of power plugs do you use in your boat?
Standard voltage in Indonesia is 220-240 V. Power plugs and sockets in our boat are for type 2 pin sockets and plug design which is the standard European plug.
I am a coffee person and sometimes enjoy the soft drinks especially during the hot days. Do I have to pay for coffee and soft drinks?
Can I bring my own wine or any alcoholic beverages and beer?
How much the price of wine and can I pre-order wine or any alcoholic beverages?
Can you accommodate special diets such as vegan and gluten free?
What are the daily activities during the trip with your boat?
itinerary, request, and condition.
Can guest check-in into the boat a day before the trip begins?
When is the last dive before check-out time?
When is the check-out time?
How is the ratio between dive guide and divers on board?
1 dive guide to maximum 4 divers.
Can snorkelers join the Lady Denok trips?
For trip 20 December 2023 - 1 January 2024 can a passenger disembark on 31 December 2023 instead of 1 January 2024, or are we sailing overnight until the 1st?
+6221 78883228 or +62 812 8276 3323 (Yuli)